| ||
| Lakesiha : How does that sound? | ||
| Me : including the monthly phone payments? | ||
| Lakesiha : no that would be a added charge of 67.92 a month | ||
| Me : ....but thats considerably more than i pay now. | ||
| Me : seeing as i currently have 17 gb of data available on a 10 gb plan im pretty sure throwing more data at me isnt going to satisfy me. | ||
| Lakesiha : I was just a offered for the customer who have uverse or directv, you dont have to take it | ||
| Me : what else can we do? | ||
| Lakesiha : One moment please. | ||
| Lakesiha : the only line that I can upgrade is 4509 | ||
| Me : but then ill still have to pay on an extra phone. tmobile gave me an offer of about $175/month, new phones, 6 gb data for each phone, and pay off my remaining balance. if you cant do anything, why should i not call them back? | ||
| Lakesiha : You should if your looking for a new device, at this time I am unable to assist withy our upgrade request. | ||
| Me : wow. just wow... | ||
| Me : do you have a retention department? | ||
| Lakesiha : this the retention department |
↧
Just wanted to share this little tidbit of my chat
↧