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I'm irate at the amount that is showing on my bill

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I need answers to this question asap I viewed my bill today and I need to know where my bill went wrong.. I'm showing a bill of 497.80 this is outrages I have had my phones for 1 month and my first bill was supposed to be 300.00 but I have a 200.00 credit and do not understand how I ended up with a 500.00 bill for one month of service and I didn't even use nowhere near my amount of data

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