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Final bill divided into monthly payments

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I have spoken to 5 different people and they all have provided me with completely differents answers. This is one of the reasons why I am leaving AT&T. They do not care of the customers and would just say whatever at the moment just to get rid of the customer. I honestly do not know who's response is the valid one.
My question, on my final bill, is AT&T willing to let me divide the amount and pay only a certain amount every month? Kind of like monthly payments. Thank you.

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