Can someone please help me. I tried to apply for new service with you. Yet, I went through all the steps provided all information you required and at the end it came back stating that I would first have to pay off a past due balance before establishing service with you. I have never had service with you guys. I recently also found out that I owed comcast a past due balance also which as you can see the pattern I never had service with them either. Someone has obviously been using my identity. What can I do about this so called outstanding bill. Please help extremely urgent.
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