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How do you stop your kid from changing the plan?

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I can't actually call a number? There's none listed on this site. I need to stop my kid from changing the plan from 3 gig to 10 bc I can't afford it and I'm going to end up canceling the service if I can't get help. They shouldn't be able to do this. I e had nothing but problems from the start. First getting a used iPad and used phone out of the 3 and being locked out bc the previous owner had I tunes passwords on the phone and on the iPad. Then I was told I was signing up for the next plan and that wasn't so now I have a crapload of extra charges because I can't get ahold of anyone to try to fix this. I'm so frustrated I could blow up!!!

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