HELLO PERHAPS I MAY BE IN THE WRONG AREA BUT CAN SOMEONE PLEASE DIRECTME TO THE RIGHT ONE? 3 YEARS BACK I SIGNED UP FOR THAT AIR CARD WIRELESS BAORDBAND AS THEY CALLED IT. RAN A CREDIT CHECK TODAY AND LEARNED THAT THIS IS ON MY CREDIT RECORD. AS STATED IT HAS BEEN OVER 3 YEARS NOW. THEY PROMISED THAT IN THE AREA I SPOKE TO THEM ABOUT THAT THIS USB CARD WOULD GET SERVICE IN THAT AREA THAT I SIGNED UP FOR! IT NEVER DID AND WOULD NOT EVEN SIGN ON AND I NEVER GOT TO USE IT EVEN ONCE! NOT ONE SINGLE CONNECTION EVER! WELL I CALLED THEM THEY GAVE ME AN ADDRESS TO SEND THE UNIT BACK TO THEM AND ALL OF THIS BEING WITHIN THE AMOUNT OF DAYS ACCORING WITH MY SIGNED CONTRACT PLAN. I CANCELLED IT AND TOLD THEM IT WAS WORTHLESS AND IF I COULD NOT USE OT TO CANCEL IT THEN! SO I SENT THE UNIT BACK. I DO NOT REMEMBER THE EXACT MODEL OF THE UNIT BUT COME TO FIND OUT THERE IS A RECORD OF LIKE 485 DOLLARS FOR A COLLECTION ON MY RECORD THAT I HAVE NEVER GOTTEN A LETTER FOR! HOW FUNNY IS THAT AFTER I HAVE HAD ALL OF THEIR WEB SITE SERVICES, MY HOME PHONE, DSL, ALL OF OUR CELLS ECT WITH THEM FOR 20 YEARS NOW?
I AM WRITING TO SEE IF ANYONE CAN DIRECT ME TO WHERE I NEED TO CALL OR I WOULD RATHER EMAIL SO I HAVE RECORD OF WHAT IS BEING DONE AND SAID. IF NOT THEN I SHALL RECORD EVERY CONVERSATION I HAVE WITH THEM. HOW FUNNY THAT WE SIGNED UO FOR A NEW SERVICE WITH ALL OUT STUFF COMBINED AND HIS WAYS NOT BROUGHT TO MY ATTN AND THEY EVERN RAN A CREDIT CHECK. NOW YOU WOULD THINK IF I OWED THEM THEY WOULD NOT OF ACCEPTED ME OR US, RIGHT?
SO WHAT IS GOING IN HERE? I NEED SOME DIRECTION. EACH TIME I ACCESS THE SITE IT ASKS ME ABOUT WHAT SERVICE AND THE OPRESENT SERVICE IS WHERE I AK TAKEN TO AND NOT PAST OR ANY INFO TO WHERE I CAN CALL THEM AND FIND OUT ABOUT THIS NOT EVEN THE CHAT WORKS! CAN SOMEONE PLEASE REPLY TO MY {Personal content removed for your safety}..NEY EMAIL ADDY WITH SOME KIND OF HELP?
LOST, DAZED , JADED, AND RATHER UPSET BY THIS ALL!
JD