Early this year in march I took my mom to open a phone line on my family share plan at bestbuy. There were a whole bunch of issues with porting her number over and she decided to return the phone within the 15 day return period best buy offers. She moved back to top mobile but for some reason I am still being charged as if her phone number is still there. Also the charges from activating her phone were not removed from my bill for that month.
In April I called att customer support several times and they said they would fix the issue but I never saw a change. There should only be one phone line active on my account and I refuse to pay any of the fees associated with that line.
Someone at att please help!
Thank you
Alexander
In April I called att customer support several times and they said they would fix the issue but I never saw a change. There should only be one phone line active on my account and I refuse to pay any of the fees associated with that line.
Someone at att please help!
Thank you
Alexander