I have been an AT&T customer since 2008. I have 8 lines and have always been extremely satisfied with my service until December 2014. I started receiving bills that were between $800-1200 monthly. Usually they would be in the $350-500 range. Every time I question the charges, they tell me it's data overages. I upgraded from a 40g to a 100g plan and was told it was impossible to go over. Well, the next month I still had overages. I have taken the phones away from my kids and it STILL happens. I'm desperate for help. My phone bill exceeds my house payment and it seems like no one at AT&T cares. I'm so frustrated about about to switch providers.
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