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Dealing with Lies

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I have been having an issue with my service plan since purchasing 2 new iphone6s on the NEXT plan.  I have spoken to no less than 6 AT&T "representatives" in the last week.  Not only have each and every one told me something different, the issue still has not been resolved.  I spoke to 2 women during my last call, which totaled 1 hour and 17 minutes and neither of them could figure out what happened.  Both had me on hold for extended periods while they consulted with their supervisors.  The last woman I spoke with told me she could not figure it out and her supervisor was still trying to.  She said they would call me back.  That was Monday and I have still not received a call back. :smileysad: I am feeling so frustrated and angry.  If I did not have a a contract, I would leave AT&T in a heartbeat.


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