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ATT billing and customer service

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I have proof that ATT has drafted money from both my bank account and debit card, sometimes four in a month.  I called ATT and they said they would not disconnect my cell until they researched my account.  I sent them copies of my bank statement, a ledger of all payments deducted from my bank account and a letter from ATT saying they would stop all auto drafts.

 

The disconnected the service Monday even though one of their customer reps said they wouldn't and I can't get my money back or the service turned on.


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