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link for go phone contact ?

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I got a dual sim phone and trying out another carrier. I had att sim off and when i look at my usage ive been charged for calls i made with the other carrier by them and by att by means of some being forwarded. Some direct... the sim is off and I was charged by both carriers. Didn't use att sim. Why? And how do i get credit for the calls i made through the other carrier?

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